{"id":1583,"date":"2025-05-21T14:24:42","date_gmt":"2025-05-21T13:24:42","guid":{"rendered":"https:\/\/wearesmile.com\/help\/?post_type=ht_kb&#038;p=1583"},"modified":"2025-05-21T14:24:44","modified_gmt":"2025-05-21T13:24:44","slug":"site-user-manager","status":"publish","type":"ht_kb","link":"https:\/\/wearesmile.com\/help\/documentation\/site-user-manager\/","title":{"rendered":"Site User Manager"},"content":{"rendered":"\n<p>SMILE has created a tool called Site User Manager to make adding and editing users easier. You can find this by going to Profile &gt; Site User Manager.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"791\" src=\"https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-12-at-13.53.47-1024x791.png\" alt=\"\" class=\"wp-image-1584\" srcset=\"https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-12-at-13.53.47-1024x791.png 1024w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-12-at-13.53.47-300x232.png 300w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-12-at-13.53.47-768x593.png 768w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-12-at-13.53.47-50x39.png 50w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-12-at-13.53.47-1536x1187.png 1536w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-12-at-13.53.47-60x46.png 60w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-12-at-13.53.47-100x77.png 100w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-12-at-13.53.47.png 1566w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Users are managed on a site-by-site basis, so a user who has been added to one site on your network won&#8217;t necessarily have access to any other sites. Similarly, a user who is an Editor on one site may be a have a different role on another site they have access to. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Viewing and adding users<\/h2>\n\n\n\n<p>View the users on your site in the &#8216;Users&#8217; tab, which will allow you to filter by role. <\/p>\n\n\n\n<p>You can add users in the &#8216;Add User&#8217; tab. You&#8217;ll need to supply your user&#8217;s email address and give them a username and a role. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"765\" src=\"https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-12-at-13.56.12-1024x765.png\" alt=\"\" class=\"wp-image-1585\" srcset=\"https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-12-at-13.56.12-1024x765.png 1024w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-12-at-13.56.12-300x224.png 300w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-12-at-13.56.12-768x574.png 768w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-12-at-13.56.12-50x37.png 50w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-12-at-13.56.12-1536x1148.png 1536w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-12-at-13.56.12-60x45.png 60w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-12-at-13.56.12-100x75.png 100w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-12-at-13.56.12.png 1568w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Editing users<\/h2>\n\n\n\n<p>To edit a user, you&#8217;ll need to find them in the user list, then click the pencil icon beside their name:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"316\" src=\"https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-21-at-14.16.56-1024x316.png\" alt=\"\" class=\"wp-image-1590\" srcset=\"https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-21-at-14.16.56-1024x316.png 1024w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-21-at-14.16.56-300x92.png 300w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-21-at-14.16.56-768x237.png 768w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-21-at-14.16.56-50x15.png 50w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-21-at-14.16.56-1536x473.png 1536w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-21-at-14.16.56-2048x631.png 2048w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-21-at-14.16.56-60x18.png 60w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-21-at-14.16.56-100x31.png 100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>On the edit screen, you can change a user&#8217;s role, manually reset their password, or enable custom user parameters, such as the ability to disable SSO role mapping.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Disable SSO role mapping<\/h3>\n\n\n\n<p>If you provide access to your users with SSO, it&#8217;s likely you&#8217;ll provide them with the Subscriber role in your account provisioning system. If you want to promote a user to a higher-access role (such as editor), you&#8217;ll need to edit that user.<\/p>\n\n\n\n<p>First, change their role, then select the option to &#8216;disable_sso_role_mapping_after_registration&#8217;. This will prevent their role from reverting to the Subscriber role when they next log in with SSO, meaning they&#8217;ll retain their higher role capabilities.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"661\" src=\"https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-14-at-14.15.10-1024x661.png\" alt=\"\" class=\"wp-image-1586\" srcset=\"https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-14-at-14.15.10-1024x661.png 1024w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-14-at-14.15.10-300x194.png 300w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-14-at-14.15.10-768x496.png 768w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-14-at-14.15.10-50x32.png 50w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-14-at-14.15.10-1536x991.png 1536w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-14-at-14.15.10-2048x1322.png 2048w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-14-at-14.15.10-60x39.png 60w, https:\/\/wearesmile.com\/help\/wp-content\/uploads\/sites\/3\/2025\/05\/Screenshot-2025-05-14-at-14.15.10-100x65.png 100w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SMILE has created a tool called Site User Manager to make adding and editing users easier. You can find this by going to Profile &gt; Site User Manager. Users are managed on a site-by-site basis, so a user who has been added to one site on your network won&#8217;t necessarily&#8230;<\/p>\n","protected":false},"author":8,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_searchwp_excluded":"","footnotes":""},"ht-kb-category":[],"ht-kb-tag":[],"class_list":["post-1583","ht_kb","type-ht_kb","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/wearesmile.com\/help\/wp-json\/wp\/v2\/ht-kb\/1583","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wearesmile.com\/help\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/wearesmile.com\/help\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/wearesmile.com\/help\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/wearesmile.com\/help\/wp-json\/wp\/v2\/comments?post=1583"}],"version-history":[{"count":3,"href":"https:\/\/wearesmile.com\/help\/wp-json\/wp\/v2\/ht-kb\/1583\/revisions"}],"predecessor-version":[{"id":1592,"href":"https:\/\/wearesmile.com\/help\/wp-json\/wp\/v2\/ht-kb\/1583\/revisions\/1592"}],"wp:attachment":[{"href":"https:\/\/wearesmile.com\/help\/wp-json\/wp\/v2\/media?parent=1583"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/wearesmile.com\/help\/wp-json\/wp\/v2\/ht-kb-category?post=1583"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/wearesmile.com\/help\/wp-json\/wp\/v2\/ht-kb-tag?post=1583"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}