{"id":1144,"date":"2021-10-06T13:47:07","date_gmt":"2021-10-06T12:47:07","guid":{"rendered":"https:\/\/wearesmile.com\/help\/?page_id=1144"},"modified":"2021-10-06T16:11:02","modified_gmt":"2021-10-06T15:11:02","slug":"smile-help-hub","status":"publish","type":"page","link":"https:\/\/wearesmile.com\/help\/","title":{"rendered":"SMILE Help Hub"},"content":{"rendered":"\n<p class=\"has-medium-font-size\">If you&#8217;re looking for help on a SMILE website or tool, you&#8217;re in the right place.<\/p>\n\n\n\n<p>Use the form below to get the help best suited to you ASAP. <\/p>\n\n\n\n<hr class=\"wp-block-separator is-style-dots\"\/>\n\n\n<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 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action='\/help\/wp-json\/wp\/v2\/pages\/1144#gf_15' data-formid='15' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_page_15_1' class='gform_page ' data-js='page-field-id-0' >\n\t\t\t\t\t<div class='gform_page_fields'><div id='gform_fields_15' class='gform_fields top_label form_sublabel_below description_above validation_below'><fieldset id=\"field_15_2\" class=\"gfield gfield--type-radio gfield--type-choice gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Which statement best describes the help you need?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_container ginput_container_radio'><div class='gfield_radio' id='input_15_2'>\n\t\t\t<div class='gchoice gchoice_15_2_0'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_2' type='radio' value='advice'  id='choice_15_2_0' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_15_2_0' id='label_15_2_0' class='gform-field-label gform-field-label--type-inline'>I need advice<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_15_2_1'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_2' type='radio' value='broken'  id='choice_15_2_1' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_15_2_1' id='label_15_2_1' class='gform-field-label gform-field-label--type-inline'>Something is broken<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_15_2_2'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_2' type='radio' value='change'  id='choice_15_2_2' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_15_2_2' id='label_15_2_2' class='gform-field-label gform-field-label--type-inline'>I require a new feature\/development, or a change to something that&#8217;s already on my website<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_15_2_3'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_2' type='radio' value='users'  id='choice_15_2_3' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_15_2_3' id='label_15_2_3' class='gform-field-label gform-field-label--type-inline'>I need SMILE to provide (or amend) access for users<\/label>\n\t\t\t<\/div>\n\t\t\t<div class='gchoice gchoice_15_2_4'>\n\t\t\t\t\t<input class='gfield-choice-input' name='input_2' type='radio' value='menu'  id='choice_15_2_4' onchange='gformToggleRadioOther( this )'    \/>\n\t\t\t\t\t<label for='choice_15_2_4' id='label_15_2_4' class='gform-field-label gform-field-label--type-inline'>I need to update my website menu<\/label>\n\t\t\t<\/div><\/div><\/div><\/fieldset><\/fieldset><\/div>\n                    <\/div>\n                    <div class='gform-page-footer gform_page_footer top_label'>\n   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gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_kbsuggest'><!-- Number of Results template -->\n<script type=\"text\/html\" id=\"ht-kb-suggest-num-results-results-template\">\n\t<div>We found <%= resultsCount %> results that may help:<\/div>\n<\/script>\n<!-- Results template (Single item) -->\n<script type=\"text\/html\" id=\"ht-kb-suggest-results-template\">\n\t<li>\n\t\t<a href=\"<%= item.link %>\" target=\"_blank\"><%= item.title.rendered %><\/a>\n\t<\/li>\n<\/script>\n<!-- No Results template -->\n<script type=\"text\/html\" id=\"ht-kb-suggest-no-results-template\">\n\t<div>Please try something else or proceed to contact the support team.<\/div>\n<\/script>\n<!-- Loading Results template -->\n<script type=\"text\/html\" id=\"ht-kb-suggest-loading-results-template\">\n\t<div class=\"hkb-gfsuggest__resultsloading\"><\/div>\n<\/script>\n<!-- All Results template -->\n<script type=\"text\/html\" 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no instant answers'  \/> \n                    <\/div>\n                <\/div>\n                <div id='gform_page_15_3' class='gform_page' data-js='page-field-id-4' style='display:none;'>\n                    <div class='gform_page_fields'>\n                        <div id='gform_fields_15_3' class='gform_fields top_label form_sublabel_below description_above validation_below'><div id=\"field_15_8\" class=\"gfield gfield--type-section gsection field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Your details<\/h3><div class='gsection_description' id='gfield_description_15_8'>We&#8217;ll now save your details to your computer so that you don&#8217;t need to input them each time! Just so you know, this relies on cookies.<\/div><\/div><fieldset id=\"field_15_5\" class=\"gfield gfield--type-name gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_15_5'>\n                            \n                            <span id='input_15_5_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_5.3' id='input_15_5_3' value=''   aria-required='true'    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