• Terms of Service

    At SMILE, we’re trying to help organisations become more personal, timely and authentic. We do this with products and services that we hope you’ll love using. About our Terms of Service These Terms govern your access to and use of wearesmile.com, all subdomains of wearesmile.com, and any website hosted by…

  • A guide to creating animated GIFs

    GIFs are great. You can make awesome things like this: That’s right, you too could be creating GIFs of animals dressed as other animals, falling off of furniture. In this article, we’ll give you the skinny on how. Source Your GIF is only going to ever be as good as…

  • Turn your existing email address into a Google account

    At SMILE, we use lot’s of Google services. One example is Google Docs. It allows us to not only share, but collaborate on a single document in real time. This is important because it means multiple people can contribute changes without having to package up a docx file and send…

  • IE9 End of Support

    On Jan 12th 2016 Microsoft will cease support for IE9 and IE10. As a result, SMILE will no longer test, support or bugfix for IE9 after Jan 12th 2016 by default. Support for IE9 can be requested, but may incur additional costs. SMILE is has no plans to drop support for…

  • Add a New User to your Google Analytics Reporting

    If you need to add a new user to be able to view your Google Analytics reports, you should contact your nominated contact at your organisation. If you do not have one, or you do not know who is, we would be able to help. If you are the nominated…

  • Not been sent your account details?

    If you’ve been you’ve been promised login details, but not yet received your email invitation, be sure to check the following: Check your spam/junk folder Check your trash in case you accidentally deleted it If you still can’t find it you should contact us as we may be able to…

  • How to Create a Google Panorama

    First of all, you’ll need a spherical photograph. These are produced by 360 panorama applications. We recommend using your smartphone with an app like Sphere or Photosynth. Sphere is really easy, especially if you have access to our Galileo. Photosynth is a little harder, but generally produces higher-quality results. Once…

  • How to reset your password

    Sometimes, you may need to reset your password in order to regain access. This is a step by step guide to resetting your password. Navigate to the login page and click on “Lost your password?” Enter your email address and press “Get New Password” You should now receive an email….