Code of Conduct

We want to be part of an inclusive, respectful and friendly world. So whether you are an employee, customer or supplier; we expect everyone that works with SMILE to abide by this code. Expectations If you’re asking for help, make it as easy as possible for others to help you. […]

Subject Access Request

You may open a Subject Access Request (SAR) with SMILE. You must fill in the attached form, and we ask that you keep your request as specific as possible. Some examples are outlined in the attached form. We will reply to your SAR in no more than 40 calendar days. […]

Retention Policy

Introduction This data retention policy sets out the obligations of We Are SMILE Ltd (“us/we/our”) and the basis upon which we shall retain, review and destroy data held by us, or within our custody or control. This policy applies to our entire organisation including our officers, employees, agents and sub-contractors […]

Website Terms and Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions: The following terminology applies to these Terms and Conditions, Privacy Statement and any disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website […]

Data Protection Policy

Section A: Overview The reason for this policy You have legal rights with regard to the way your personal data is handled. In the course of our business activities we collect, store and process personal data about our customers, suppliers and other third parties, and therefore in order to comply […]

Privacy and Cookie Policy

We are SMILE Ltd understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to […]

Terms of Service

Definitions and Interpretation in this Agreement: “SMILE” or “The Company” or “The Provider” is We are SMILE Ltd. “The Client” or “The Customer” means the client receiving the Services as defined by the Project Scope. “Agreement” means the binding contract, created by the Client’s acceptance of the quote, comprising these […]

Christmas 2016 Closure

It’s that time of year when we at SMILE take a break over the festive period. This year SMILE will be closed from 5pm Friday 16th December 2016 until 9am Tuesday 3rd January 2017. Support will be limited during this period, but our 24/7 incident response team are on standby […]

A guide to creating animated GIFs

GIFs are great. You can make awesome things like this: That’s right, you too could be creating GIFs of animals dressed as other animals, falling off of furniture. In this article, we’ll give you the skinny on how. Source Your GIF is only going to ever be as good as […]