The final step in getting your Hijack(s) online is to populate with all of your wonderful content. We understand that running online events will often be an addition to your normal workloads. Whilst we’ve made every effort to ensure setting up a Hijack is a smooth and seamless affair, the…
Hijack is built to be intuitive and flexible. It’s flexibility allows you to structure your events in a number of different ways. SMILE creative services can offer guidance through the initial design of your event to ensure the best experience for you and your users. We know all of the…
The HappyPress network has been designed to be fault-tollerant, and scalable, so service disruptions are unlikely. Our closures SMILE considers a normal operation day to take place between 9am-5pm GMT, Monday-Friday. We are closed outside of these hours. SMILE also observes UK National Holidays, and each year we take an…
All costs exclude taxes unless stated otherwise. Rate Name Description Full Day Half Day Hour Strategic Detailed consultancy with the most senior members of our team £800.00 £400.00 £100.00 Tactical Skilled execution work by mid-weight staff £650.00 £325.00 £81.25 Operational Low level, repetitive execution. £480.00 £240.00 £60.00 Example Activities Rate…
For us, saying ‘yes’ to a deadline and then failing to meet the expectation is not where we want to be – so we’ve invested time and money into processes and procedures to set and manage expectations better. When a change control request is logged, we offer a Prioritisation Fee….
An advanced feature of Hijack is “Custom Tabs”. This allows you to embed content from external providers. It can be added on a chapter-by-chapter basis, and you can add as many custom tabs as you would like. In your chapter, you can add “Custom tabs” as a “Chapter option”. Once…
If you have Git Mirroring enabled on your HappyPress subscription, then you’ll be able to submit your own code for review and, ultimately, deployment. For Gitlab users: You should ensure that your Gitlab repository is configured to automatically run our tests when you commit to a merge request. To do…
You can point your domain at HappyPress, meaning that you can use a domain that you control. To point your domain at HappyPress, you should create a CNAME record with the value set as production-wearesmile-aws.eu-west-1.elasticbeanstalk.com You should then notify your HappyPress contact, as some additional configuration will be required by…
HappyPress is a managed WordPress subscription service. It includes hosting, server and WordPress maintenance and updates, and CMS administrator support. We’ve always said that hosting can’t be separated from support or maintenance. It’s a domino effect when one of these falls over. So for years we’ve sold them as a…
Don’t worry, you can always purchase additional time from SMILE. Extra time will be charged at our normal rates though. If you’re finding yourself running our of Evolve hours regularly, then you should consider upgrading your subscription. You can do this rueing your subscription at any time and the upgrade…