Our Evolve subscribers benefit from the guarantee that tasks scheduled for a particular calendar month will be completed by the end of that month. In most cases this is far speedier than we could promise via ad hoc change control requests.
Evolve was created as a means by which to deliver ongoing and regular enhancements to our customers. As such, work is already prioritised in a way that we simply couldn’t promise outside of the Evolve framework.
At its best, Evolve should afford you the foresight to build a road map that extends for months into the future.
Prioritising work within a calendar month
With the above said, we understand that unforeseen circumstances are a reality. If 4 weeks is too long to wait for a particular task, we offer a prioritisation service. This is paid as a percentage hours cost relative to the original hours estimation.
| Delivery (within Evolve month) | Additional Hours Cost |
|---|---|
| End of Week One | 200% |
| End of Week Two | 100% |
| End of Week Three | 50% |
| End of Week Four | 0% |
For example, if a task was estimated at 4 hours spend, under normal circumstances, it would be expected to be completed at the end of the Evolve month. If you would like it delivered sooner, the prioritisation options are outlined below:
| Delivery (within Evolve month) | Total Hours Cost |
|---|---|
| End of Week One | 12 |
| End of Week Two | 8 |
| End of Week Three | 6 |
| End of Week Four | 4 |