Opinion

Supporting our customers with Crisp

Crisp is a messaging platform that we've adopted at SMILE to interact with our clients. Though we're using it primarily for our SMILE support communications at the moment, we're hoping to branch out and explore how it can help us with broader client outreach going forward.

Finding inspiration for your UI/UX projects

It could also be that your designs feel dated, in which case you need to refresh your design sense to create some fresh interfaces. Most user interface projects tend to be chaotic from the onset, which is usually due to…

How important is your homepage?

Ask yourself this question. How important is your homepage? In the age of search engines, smart search, SEO etc, how many people actually land on your homepage and use it as a way to find out the information they are looking for?

Identifying Site and Menu Architecture Using GatherContent

At SMILE, we use GatherContent to manage our own website's copy and media content. We have learned that the ability to easily arrange and view our content in this way has highlighted how this system can be further used as a powerful tool to identify or improve site map and menu architecture. Here, we share some of our key learnings.