Personalisation

Personalisation strategies and personalised websites see increased conversion rates. And it’s easier than you think to put in place too.

Marketing teams should aim to create more personalised content. There are quick wins and long term goals in personalised marketing. But it’s only successful when they work together. A one-off personalised campaign is a cheap, marketing gimmick. Sustain personalisation throughout the recruitment cycle, and the payoff is immense. SMILE will help you get started, and show you how to sustain.

  • We build websites that:
    recommend relevant content based on historical behaviour or search queries,
  • change based on the time of year or country they’re viewed from,
  • use specific personal details from login details to customise messaging and content,
  • use data capture opportunities to identify what content to promote next

Understand your audience better with personas

personas
University websites are primarily used to recruit and engage with students, but realistically they have multiple audiences to appease. It’s common for universities to forget about some of the other audiences such as parents, staff, academics.