The Thread Overview screen conveniently displays the initial âMessageâ that kickstarted a thread and also shows the âLatest Replyâ to that topic. Weâve described how you can add a reply from this overview screen. However, when Live Chat is busy and the âNumber of Repliesâ begins to stretch into double figures, you…
Click on the speech bubble next to your event in the Hijack list in order to visit the list of threads for that event. Hover over a question to reveal a set of clickable actions underneath. Click on âReplyâ in order to respond to a question. On the next page, you will…
In order to feature Courses as part of your Hijacks, you first need to build a database of Course entries which can be âpulledâ into your individual events as and when required. The two main advantages of this are: Featuring Courses within a Hijack will eventually be as easy as…
In order to feature Testimonials as part of your Hijacks, you first need to build a database of Testimonial entries which can be âpulledâ into your individual events as and when required. The two main advantages of this are: Featuring Testimonials within a Hijack will eventually be as easy as…
Navigate to the âGalleryâ tab in order to add a selection of images for inclusion in your Hijack. On first viewing, you will be faced with an empty field underneath the âGalleryâ heading, however you can begin to fill this space with images by clicking the blue âAdd to galleryâ…
This feature leverages the Google Maps API in order to add a map view to your Hijack. Search for an address in the field above the map (simply typing in a postcode normally does most of the work for you) and select from the dropdown in order to add a…
Use the âContact Informationâ configuration settings in order to let your audience know how to get in touch with you or where to go to find out more information. Adding/removing entries This section consists of a simple repeater form. Click the blue âAdd new contactâ button to begin adding new…
One of the key features helping Hijack to stand apart from other media-rich online experiences is the opportunity to add a timeline to videos. This allows you the possibility to add more narrative context to what your users are seeing and it means that the users themselves can easily click…
You can add a Unibuddy section to your Chapter, using Hijack. You will need to purchase the Unibuddy extension in order to use this functionality. In Unibuddy Navigate to Integrations > Code Snippets > Buddy Cards You can pick either students or staff. For the purposes of this tutorial, we…
Where can I add video? You can add Video in two different places for use in your Hijack. Most often, youâll be using the options found in the âVideoâ tab to configure the background videos when setting up each Chapter. However you can also add a video intro for users to see…