HappyPress is a managed WordPress subscription service. It includes hosting, server and WordPress maintenance and updates, and CMS administrator support. We’ve always said that hosting can’t be separated from support or maintenance. It’s a domino effect when one of these falls over. So for years we’ve sold them as a…
Don’t worry, you can always purchase additional time from SMILE. Extra time will be charged at our normal rates though. If you’re finding yourself running our of Evolve hours regularly, then you should consider upgrading your subscription. You can do this rueing your subscription at any time and the upgrade…
Evolve hours can be spent on anything creative that we can help with. We’re a digital-first agency so our experience lies with all things digital, but you may not know that we have some tricks hidden up our sleeves. Our Evolve subscribers commonly use us for: UX Consultancy – High…
Evolve hours roll over for a maximum of one month. After that, they are removed from your Evolve hours allocation. But rather than roll them over, why not try something new? If you’ve got leftover hours we’ve put together a list to inspire you: 2 days A website health-check –…
You can purchase a number of hours (we refer to these as Evolve hours) to suit your needs. Evolve hours are charged on a monthly basis and subscriptions have a minimum of 6 hours, and a maximum of 35. An Evolve subscription has a minimum term of 12 months. As…
Evolve is the SMILE equivalent of a creative services retainer. Evolve is a new product from SMILE that radically changes the way in which you can get on-going creative services (design, UX, consultancy, web development, insight, research and analysis) at a no-brainer price-point. At SMILE, we work with clients on…
HappyPress is a managed service. We are very protective over the HappyPress infrastructure, and do have a number of restrictions. These restrictions are implemented after many years of experience with running WordPress Multisite. We understand what is required to make WordPress run at enterprise scale, and we remove the ability…
There are a few categories of content and behavior that we don’t permit on HappyPress because we consider them harmful. To be transparent about what is and isn’t allowed on your site, we’ve put together this set of guidelines. The following activity/material isn’t allowed on HappyPress. Illegal content and conduct…
We know that your website helps you to deliver on your goals; which is why it is so crucial. But things can still go wrong. So in the event of an emergency, that prevents you from doing business, you should stay calm, and get in touch with SMILE immediately. We…
Why do I have more than 10 revisions? We don’t force sites on HappyPress to maintain only 10 revisions. So the number of revisions that is visible on your instance of WordPress may ‘grow’ from time to time. But don’t rely on it – at routine maintenance intervals, we will…